Assessing performance in services: The travel agency industry
ISSN: 0264-2069, 1743-9507
Year of publication: 2009
Volume: 29
Issue: 5
Pages: 653-667
Type: Article
ISSN: 0264-2069, 1743-9507
Year of publication: 2009
Volume: 29
Issue: 5
Pages: 653-667
Type: Article