Publicacions en col·laboració amb investigadors/es de Universitat Jaume I (21)

2024

  1. Co-creating customer experiences in service ecosystems: a study in a tourist destination

    Journal of Services Marketing, Vol. 38, Núm. 10, pp. 1-16

  2. Sustainability and local food at tourist destinations: a study from the transformative perspective

    Journal of Sustainable Tourism, Vol. 32, Núm. 5, pp. 1008-1026

2023

  1. Memorable customer experiences and autobiographical memories: From service experience to word of mouth

    Journal of Retailing and Consumer Services, Vol. 72

  2. Sustainable service ecosystems from the transformative value perspective: A study in tourism destinations

    Corporate Social Responsibility and Environmental Management, Vol. 30, Núm. 1, pp. 342-357

2022

  1. Does Mindfulness Influence Academic Performance? The Role of Resilience in Education for Sustainable Development

    Sustainability (Switzerland), Vol. 14, Núm. 7

  2. The impact of COVID-19 on university students and competences in education for sustainable development: Emotional intelligence, resilience and engagement

    Journal of Cleaner Production, Vol. 380

2021

  1. Does emotional intelligence influence academic performance? The role of compassion and engagement in education for sustainable development

    Sustainability (Switzerland), Vol. 13, Núm. 4, pp. 1-18

  2. Network market and entrepreneurial orientations as facilitators of international performance in born globals. The mediating role of ambidextrous dynamic capabilities

    Journal of Business Research, Vol. 137, pp. 430-443

2020

  1. Entity crisis, halo effect and loyalty

    Management Letters / Cuadernos de Gestión, Vol. 20, Núm. 1, pp. 155-180

2019

  1. Ambidexterity as a Key Factor in Banks’ Performance: A Marketing Approach

    Journal of Marketing Theory and Practice, Vol. 27, Núm. 2, pp. 227-250

  2. Environmental sustainability and the hospitality customer experience: A study in tourist accommodation

    Sustainability (Switzerland), Vol. 11, Núm. 19

  3. Service quality and customer loyalty in a post-crisis context. Prediction-oriented modeling to enhance the particular importance of a social and sustainable approach

    Sustainability (Switzerland), Vol. 11, Núm. 18

  4. The Relation between Learning Styles according to the Whole Brain Model and Emotional Intelligence: A Study of University Students

    ESE: Estudios sobre educación., Núm. 36, pp. 85-111

2018

  1. El juego como metodología para el aprendizaje cooperativo de las ventas

    Redmarka: revista académica de marketing aplicado, Núm. 20, pp. 115-133

  2. Emotional intelligence training for business administration undergraduates: An educational experience

    Emotional Intelligence: Perceptions, Interpretations and Attitudes (Nova Science Publishers, Inc.), pp. 217-248

2017

  1. Satisfaction and loyalty among older spanish customers through bank service quality

    Service Quality (SQ): Perspectives, Management and Improvement Strategies (Nova Science Publisher Inc.), pp. 81-103

2016

  1. El resultado internacional de las nuevas empresas: Una visión relacional asociada a la orientación al mercado de la red

    Management Letters / Cuadernos de Gestión, Vol. 16, Núm. 2, pp. 93-118

  2. Entrenamiento de la inteligencia emocional en el contexto de la formación en ventas

    Revista Española de Orientación y Psicopedagogía, Vol. 27, Núm. 2, pp. 62-79

2015

  1. La cooperación solidaria como metodología de aprendizaje: un caso en la universidad

    SOCIAL REVIEW: International Social Sciences Review / Revista Internacional de Ciencias Sociales, Vol. 4, Núm. 1

2014

  1. Desarrollo de planes de marketing locales en un contexto profesional como mecanismo de control sobre el aprendizaje

    SOCIAL REVIEW: International Social Sciences Review / Revista Internacional de Ciencias Sociales, Vol. 3, Núm. 2