The strategic process of a cultural change to implement total quality management: A case study

  1. Claver, E.
  2. Gascó, J.L.
  3. Llopis, J.
  4. González, R.
Revue:
Total Quality Management

ISSN: 0954-4127

Année de publication: 2001

Volumen: 12

Número: 4

Pages: 469-482

Type: Article

DOI: 10.1080/09544120124566 GOOGLE SCHOLAR
La source de données: Scopus