The strategic process of a cultural change to implement total quality management: A case study

  1. Claver, E.
  2. Gascó, J.L.
  3. Llopis, J.
  4. González, R.
Journal:
Total Quality Management

ISSN: 0954-4127

Year of publication: 2001

Volume: 12

Issue: 4

Pages: 469-482

Type: Article

DOI: 10.1080/09544120124566 GOOGLE SCHOLAR
Data source: Scopus