The strategic process of a cultural change to implement total quality management: A case study

  1. Claver, E.
  2. Gascó, J.L.
  3. Llopis, J.
  4. González, R.
Aldizkaria:
Total Quality Management

ISSN: 0954-4127

Argitalpen urtea: 2001

Alea: 12

Zenbakia: 4

Orrialdeak: 469-482

Mota: Artikulua

DOI: 10.1080/09544120124566 GOOGLE SCHOLAR
Datuen iturria: Scopus