Service quality and customer loyalty in a post-crisis context. Prediction-oriented modeling to enhance the particular importance of a social and sustainable approach
- Monferrer, D.
- Segarra, J.R.
- Estrada, M.
- Moliner, M.A.
Aldizkaria:
Sustainability (Switzerland)
ISSN: 2071-1050
Argitalpen urtea: 2019
Alea: 11
Zenbakia: 18
Mota: Artikulua