Customer perception of service quality: The role of Information and Communication Technologies (ICTs) at airport functional areas
- Brida, J.G.
- Moreno-Izquierdo, L.
- Zapata-Aguirre, S.
Revue:
Tourism Management Perspectives
ISSN: 2211-9736
Année de publication: 2016
Volumen: 20
Pages: 209-216
Type: Article