Customer perception of service quality: The role of Information and Communication Technologies (ICTs) at airport functional areas

  1. Brida, J.G.
  2. Moreno-Izquierdo, L.
  3. Zapata-Aguirre, S.
Revista:
Tourism Management Perspectives

ISSN: 2211-9736

Any de publicació: 2016

Volum: 20

Pàgines: 209-216

Tipus: Article

DOI: 10.1016/J.TMP.2016.09.003 GOOGLE SCHOLAR