I.U. DE INVESTIGACIONES TURÍSTICAS
Instituto
Universidad del País Vasco/Euskal Herriko Unibertsitatea
Lejona, EspañaPublicaciones en colaboración con investigadores/as de Universidad del País Vasco/Euskal Herriko Unibertsitatea (8)
2020
-
Minimal Stabilization Time for Ultra-short Heart Rate Variability Measurements in Professional Soccer
International Journal of Sports Medicine, Vol. 41, Núm. 14, pp. 1032-1038
2016
-
TQM and market orientation in care home services
International Journal of Quality and Reliability Management, Vol. 33, Núm. 8, pp. 1076-1098
2014
-
Internal and external drivers for quality certification in the service industry: Do they have different impacts on success?
Service Business, Vol. 8, Núm. 2, pp. 337-354
2013
-
Internalization of quality management in service organizations
Managing Service Quality, Vol. 23, Núm. 6, pp. 456-473
2012
-
Benefits of the ISO 9001 and ISO 14001 standards: A literature review
Journal of Industrial Engineering and Management, Vol. 5, Núm. 2, pp. 297-322
-
The self-assessment process and impacts on performance: A case study
International Journal for Quality Research, Vol. 6, Núm. 4, pp. 343-354
2011
-
Do drivers matter for the benefits of ISO 14001?
International Journal of Operations and Production Management, Vol. 31, Núm. 2, pp. 192-216
-
ISO 14001 certification and financial performance: Selection-effect versus treatment-effect
Journal of Cleaner Production, Vol. 19, Núm. 1, pp. 1-12