The relationship between internalisation of a quality standard and customer results via employee and social results in the hotel industry

  1. Tarí, J.J.
  2. Pereira-Moliner, J.
  3. Molina-Azorín, J.F.
  4. López-Gamero, M.D.
Journal:
Total Quality Management and Business Excellence

ISSN: 1478-3371,  1478-3363

Year of publication: 2022

Volume: 33

Issue: 13-14

Pages: 1656-1673

Type: Article

DOI: 10.1080/14783363.2021.1996223 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus