The importance of soft factors for quality improvement and organisational performance
- Abdullah, M.M.B.
- Uli, J.
- Tarí, J.J.
ISSN: 1746-6482, 1746-6474
Year of publication: 2009
Volume: 4
Issue: 3
Pages: 366-382
Type: Article
Journal:
International Journal of Productivity and Quality Management
