Does quality management improve performance or vice versa? Evidence from the hotel industry

  1. Tarí, J.J.
  2. Pereira-Moliner, J.
  3. Pertusa-Ortega, E.M.
  4. López-Gamero, M.D.
  5. Molina-Azorín, J.F.
Journal:
Service Business

ISSN: 1862-8508,  1862-8516

Year of publication: 2017

Volume: 11

Issue: 1

Pages: 23-43

Type: Article

DOI: 10.1007/S11628-015-0298-6 GOOGLE SCHOLAR
Data source: Scopus