Promoting health education through mobile appsA quantitative analysis about the world’s best hospitals

  1. Medina Aguerrebere, Pablo 1
  2. Medina, Eva 2
  3. Gonzalez Pacanowski, Toni 2
  1. 1 Faculty of Communications, Arts, and Sciences, Canadian University Dubai, United Arab Emirates
  2. 2 School of Communication and Psychology, School of Communication and Psychology, Spain
Revista:
Revista Española de Comunicación en Salud

ISSN: 1989-9882 2444-6513

Año de publicación: 2023

Volumen: 14

Número: 1

Páginas: 22-34

Tipo: Artículo

DOI: 10.20318/RECS.2023.7429 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Revista Española de Comunicación en Salud

Objetivos de desarrollo sostenible

Resumen

Introducción: Promover la educación en salud a través de diferentes plataformas (portal del paciente, redes sociales, sitios web) se ha convertido en una práctica común en muchos países. Estos últimos años, muchos hospitales se han centrado en las aplicaciones móviles como herramienta de educación sanitaria. Objetivo: Este artículo tiene como objetivo analizar cómo deberían utilizar los hospitales las mobile apps para fomentar la educación en salud y así mejorar sus relaciones con los pacientes. Metodología: Para responder a esta pregunta, realizamos una revisión de literatura sobre educación en salud, aplicaciones móviles, empoderamiento de los pacientes y enfermedades no transmisibles; y posteriormente, recurrimos a 38 indicadores para analizar cómo los 150 mejores hospitales del mundo gestionan estas plataformas para promover la educación en salud. Conclusión: Concluimos que los tres criterios principales que los hospitales deben respetar cuando usan aplicaciones móviles con fines educativos son: 1) respetar las necesidades informativas y emocionales de los pacientes; 2) evaluar las habilidades de los profesionales de la salud y los pacientes en alfabetización móvil; y 3) considerar las prioridades de salud pública.

Referencias bibliográficas

  • Affinito, L., Fontanella, A., Montano, N., & Brucato, A. (2022). How physicians can empower patients with digital tools: A joint study of the Italian Scientific Society of Internal Medicine (FADOI) and the European Federation of Internal Medicine (EFIM). Journal of Public Health, 30 (3). https://doi.org/10.1007/s10389-020-01370-4
  • Alanazi, M. (2021). Effect of patient education in family medicine practices. Multicultural Education, 7 (7). https://doi.org/10.5281/zenodo.5112133
  • Andelman, S., Bu, D., Debellis, N., Nwachukwu, C., Osman, N., Gladstone, J., & Colvin, A. (2019). Preoperative patient education may decrease postoperative opioid use after meniscectomy. Arthroscopy, Sports Medicine, and Rehabilitation, 2(1), e33-e38. https://doi.org/10.1016/j.asmr.2019.10.006
  • Ardisonne, A. (2020). Information and communication technologies and patient empowerment: A complex skein. International Journal of Medicine and Medical Sciences, 12(1), 8-17. https://doi.org/10.5897/IJMMS2020.1412
  • Bange, M., Huh, E., Novin, S., Hui, F., & Yi, P. (2019). Readability of patient education materials from radiologyInfo.org: has there been progress over the past 5 years? American Journal of Roentgenology, 213(4), 875-879. https://doi.org/10.2214/AJR.18.21047
  • Chen, C., Wang, L., Chi, H., Chen, W., & Park, M. (2020b). Comparative efficacy of social media delivered health education on glycemic control: A meta-analysis. International Journal of Nursing Sciences, 7(3), 359- 368. http://dx.doi.org/10.1016/j.ijnss.2020.04.010
  • Civitelli, G., Tarsitani, G., Rinaldi, A., & Marceca, M. (2020). Medical education: an Italian contribution to the discussion on global health education. Global Health, 16(1), 30. https://doi.org/10.1186/s12992-020-00561-8
  • Comp, G., Dyer, S., & Gottlieb, M. (2020). Is TikTok the next social media frontier for medicine? AEM Education and Training, 5(3), 10.1002/aet2.10532. https://doi.org/10.1002/aet2.10532
  • Doffoel, M., Tripon, S., Ernwein, F., Chaffraix, F., Haumesser, L., Bader, R., ... Baumert, T. (2022). Place of therapeutic patient education in chronic hepatitis C treated with direct-acting antivirals. Open Journal of Gastroenterology and Hepatology, 5, 60.
  • Driever, E., Stiggelbout, A., & Brand, P. (2019). Shared decision making: physicians’ preferred role, usual role and their perception of its key components. Patient Education and Counseling, 103. https://doi.org/10.1016/j.pec.2019.08.004
  • Feng, L., Wang, W., Wu, M., & Ma, H. (2021). Effect of WeChat-based health education combined with satir model on self-management behaviors and social adaptation in colorectal cancer patients during the perioperative period. Journal of Healthcare Engineering, 2701039. https://doi.org/10.1155/2021/2701039
  • Fittipaldi, A., O’Dwyer, G., Henriques, P. (2021). Health education in primary care: approaches and strategies envisaged in public health policies. Interface, 25, e200806. https://doi.org/10.1590/interface.200806
  • Hammoud, S., Amer, F., Lohner, S., & Kocsis, B. (2020). Patient education on infection control: A systematic review. American Journal of Infection Control, 48(12), 1506-1515. https://doi.org/10.1016/j.ajic.2020.05.039
  • Herzig Van Wees, S., & Holmer, H. (2020). Global health beyond geographical boundaries: reflections from global health education. BMJ Global Health, 5, e002583. https://doi.org/10.1136/bmjgh-2020-002583
  • Jamleh, A., Nassar, M., Alissa, H., & Alfadley, A. (2021). Evaluation of YouTube videos for patients’ education on periradicular surgery. PLoS ONE, 16(12), e0261309. https://doi.org/10.1371/journal.pone.0261309
  • Kumar, K., Balazy, K., Gutkin, P., Jacobson, C., Chen, J., Karl, J., ... Host, K. (2021). Association between patient education videos and knowledge of radiation treatment. International Journal of Radiation Oncology, Biology and Physics, 109 (5), 1165-1175. https://doi.org/10.1016/j.ijrobp.2020.11.069
  • Kuwabara, A., Su, S., & Krauss, J. (2019). Utilizing digital health technologies for patient education in lifestyle medicine. American Journal of Lifestyle Medicine, 14(2), 137-142. https://doi.org/10.1177/1559827619892547
  • Lavdaniti, M. (2020). Contemporary issues in cancer patients’ education. International Journal of Caring Sciences, 13 (1), 1-3. Lee, A., & Quinn, M. (2021). Global health education in U.K. universities. Journal of Global Health, 5(3), 155- 162. https://doi.org/10.1016/j.glohj.2021.06.001
  • Leemans, C., Van den Broucke, S., & Philippe, M. (2021). L’impact différentiel des dimensions de la littératie en santé sur l’adhésion au traitement des patients diabétiques. Education Thérapeutique du Patient, 13 (2), 20203. https://doi.org/10.1051/tpe/2021013
  • Li, W., Liao, J., Li, Q., Baskota, M., Wang, X., Tang, Y., ... COVID-19 Evidence and Recommendations Working Group. (2020). Public health education for parents during the outbreak of COVID-19: a rapid review. Annals of Translational Medicine, 8(10), 628. https://doi.org/10.21037/atm-20-3312
  • Lu, X., & Zhang, R. (2021). Association between eHealth literacy in online health communities and patient adherence: cross-sectional questionnaire study. Journal of Medical Internet Research, 23(9), e14908. https://doi.org/10.2196/14908
  • Machado, R., Turrini, R., & Sousa, C (2020). Mobile applications in surgical patient health education: an integrative review. Revista da Escola de Enfermagem da USP, 54, e03555. http://dx.doi.org/10.1590/S1980-220X2018032803555
  • Mateus-Coelho, N., & Avila, P (2021). Application of the industry 4.0 technologies to mobile learning and health education apps. FME Transactions, 49 (4), 877. https://doi.org/10.5937/fme2104876M
  • Meinert, E., Rahman, E., Potter, A., Lawrence, W., & Van Velthoven, M, (2020). Acceptability and usability of the mobile digital health app NoObesity for families and health care professionals: protocol for a feasibility study. JMIR Research Protocols, 9(7), e18068. https://doi.org/10.2196/18068
  • Mentrup, S., Harris, E., Gomersall, T., Köpke, S., Astin, F. (2020). Patients’ experiences of cardiovascular health education and risk communication: a qualitative synthesis. Qualitative Health Research, 30 (1), 88- 104. https://doi.org/10.1177/1049732319887949
  • Morsa, M. (2021). Une éthique minimale de l’éducation à l’autonomie en santé de la population adolescente vivant avec une maladie chronique. Éthique en Education et en Formation, 10, 62–76. https://doi.org/10.7202/1076820ar
  • Navarro, M. (2020). Patients’ empowerment and the role of patients’ education. Medical Research Archives, 8 (12). https://doi.org/10.18103/mra.v8i12.2306
  • Navarro Martínez, O., Igual García, J., & Traver Salcedo, V. (2021). Estimating patient empowerment and nurses’ use of digital strategies: eSurvey study. International Journal of Environmental Research and Public Health, 18(18), 9844. https://doi.org/10.3390/ijerph18189844
  • NewsWeek (2022). The World’s Best Hospitals 2022. Document retrieved from: https://www.newsweek.com/worlds-best-hospitals-2022
  • Oudkerk, M., Hooglugt, J., Schijven, M., Mulder, B., Bouma, B., Winter, R., ... Winter, M. (2021). Review of digitalized patient education in cardiology: a future ahead?. Cardiology, 146 (2). https://doi.org/146.10.1159/000512778
  • Palacios-Gálvez, S., Andrés-Villas, M., Vélez-Toral, M., & Merino-Godoy, Á. (2021). Nominal groups to develop a mobile application on healthy habits. Healthcare, 9, 378. https://doi.org/10.3390/healthcare9040378
  • Parkes, M., Poland, B., Allison, S., Cole, D., Culbert, I., Gislason, M., ... Waheed, F. (2020). Preparing for the future of public health: ecological determinants of health and the call for an eco-social approach to public health education. Canadian Journal of Public Health, 111, 60– 64. https://doi.org/10.17269/s41997-019-00263-8
  • Pekonen, A., Eloranta, S., Stolt, M., Virolainen, P., & Leino-Kilpi, H. (2020). Measuring patient empowerment - A systematic review. Patient Education and Counseling, 103(4), 777-787. https://doi.org/10.1016/j.pec.2019.10.019
  • Ratri, D., Hamidah, K., Puspitasari, A., & Farid, M (2020). Video-based health education to support insulin therapy in diabetes mellitus patients. Journal of Public Health Research, 9(2), 1849. https://doi.org/10.4081/jphr.2020.1849
  • Rowland, S., Fitzgerald, E., Holme, T., Powell, J., & McGregor, A. (2020). What is the clinical value of mHealth for patients? NPJ Digital Medicine, 3 (4). https://doi.org/10.1038/s41746-019-0206-x
  • Schulz, A., Mehdipanah, R., Chatters, L., Reyes, A., Neblett, E., & Israel, B (2020). Moving health education and behavior upstream: lessons from COVID-19 for addressing structural drivers of health inequities. Health Education Behavior, 47(4), 519- 524. https://doi.org/10.1177/1090198120929985
  • Shi, M., Zhang, P., Xia, L., Wei, Z., Bi, F., Xu, Y., & Wang, P. (2021). Application of multimode health education combined with humanistic care in pain management of patients with femoral fracture and its influence on VAS score. Journal of Healthcare Engineering, 1242481. https://doi.org/10.1155/2021/1242481
  • Simonsmeier, B., Flaig, M., Simacek, T., & Schneider, M. (2021). What sixty years of research says about the effectiveness of patient education on health: a second order meta-analysis. Health Psychology Review. 24, 1-25. https://doi.org/10.1080/17437199 .2021.1967184
  • Soep, S., & Agussalim, A. (2020). The impact of health education about Diabetes mellitus on patient knowledge to control their blood sugar. Journal of Advanced Pharmacy Education & Research,10(3), 141-145.
  • Sola Pueyo, J. de. (2022). La ciencia y los científicos como fuentes informativas de los medios: Análisis y aprendizajes de la pandemia del coronavirus. Revista Española de Comunicación en Salud, 13(1), 33-45. https://doi.org/10.20318/recs.2022.6361
  • Steves, S., & Scafide, K. (2021). Multimedia in preoperative patient education for adults undergoing cancer surgery: A systematic review. European Journal of Oncology Nursing, 52, 101981. https://doi.org/10.1016/j.ejon.2021.101981
  • Suárez-Argüello, J., Blanco-Castillo, L., Perea-Rangel, J., Villarreal-Ríos, E., Vargas-Daza, E., Galicia-Rodríguez, L., & Martínez-González, L (2021). Creencias de enfermedad, creencias de medicación y adherencia al tratamiento en pacientes con hipertensión arterial. Archivos de Cardiología de México. https://doi.org/10.24875/ACM.21000026
  • Świątoniowska-Lonc, N., Sławuta, A., Dudek, K., Jankowska, K., & Jankowska-Polańska, B. (2020). The impact of health education on treatment outcomes in heart failure patients. Advances in Clinical and Experimental Medicine, 29(4), 481–492. https://doi.org/10.17219/acem/115079
  • Tassone, C., Keshavjee, K., Paglialonga, A., Moreira, N., Pinto, J., & Quintana, Y. (2020). Evaluation of mobile apps for treatment of patients at risk of developing gestational diabetes. Health Informatics Journal, 26 (2), 146045821989663. https://doi.org/10.1177/1460458219896639
  • Team, V., Bouguettaya, A., Richards, C., Turnour, L., Jones, A., Teede, H., Weller, C. (2020). Patient education materials on pressure injury prevention in hospitals and health services in Victoria, Australia: Availability and content analysis. International wound journal, 17(2), 370–379. https://doi.org/10.1111/iwj.13281
  • Tilkin, C., De Winter, M., Ketterer, F., Etienne, A., Vanmeerbeek, M., & Schoenaers, F. (2019). Considering patients’ empowerment in chronic care management: a cross-level approach. European Journal of Investigation in Health, Psychology and Education, 10(1), 134–142. https://doi.org/10.3390/ejihpe10010012
  • Tomokawa, S., Shirakawa, Y., Miyake, K., Ueno, M., Koiso, T., & Asakura, T. (2021). Lessons learned from health education in Japanese schools. Pediatrics International, 63(6), 619-630. https://doi.org/10.1111/ped.14637
  • Troiseufs, A. (2020). Patients intervenants, médiateurs de santé-pairs: quelles figures de la pair-aidance en santé ? Rhizome, 1 (2), 27-36. https://doi.org/10.3917/rhiz.075.0027
  • Tuominen, L., Ritmala-Castrén, M., Nikander, P., Mäkelä, S., Vahlberg, T., & Leino-Kilpi, H. (2021). Empowering patient education on self-care activity among patients with colorectal cancer – a research protocol for a randomised trial. BMC Nursing, 20, 94. https://doi.org/10.1186/s12912-021-00617-z
  • Turkdogan, S., Schnitman, G., Wang, T., Gotlieb, R., How, J., & Gotlieb, W. (2021). Development of a digital patient education tool for patients with cancer during the COVID-19 pandemic. JMIR Cancer, 7(2), e23637. https://doi.org/10.2196/23637
  • Vaartio-Rajalin, H., Nyholm, L., & Fagerström, L. (2020). Patient education in the hospital-at-home care context. Patient Experience Journal, 7 (1), 65-74. https://doi.org/10.35680/2372-0247.1408
  • Van den Broucke, S. (2020). Why health promotion matters to the COVID-19 pandemic, and vice versa. Health Promotion International, 35(2), 181-186. https://doi.org/10.1093/heapro/daaa042
  • World Health Organization (2022). Noncommunicable diseases. Key facts. Document retrieved on 7th June 2020 from: https://www.who.int/news-room/fact-sheets/detail/noncommunicable-diseases
  • Yin, Z., Lesser, J., Paiva, K., Zapata, J., Moreno-Vasquez, A., Grigsby, T., ... Wang, J. (2020). Using mobile health tools to engage rural underserved individuals in a diabetes education program in South Texas: feasibility study. JMIR Mhealth and Uhealth, 8(3), e16683. https://doi.org/10.2196/16683
  • Yu, C., Chao, C., Chang, C., Chen, R., Cheng, P., & Liu, Y. (2021). Exploring behavioral intention to use a mobile health education website: an extension of the UTAUT 2 Model. Sage Open. https://doi.org/10.1177/21582440211055721