The role of bank employees' emotional intelligence in relationship quality in a post-crisis context

  1. Marta Estrada 1
  2. Diego Monferrer 1
  3. Miguel Ángel Moliner 1
  4. Lidia Vidal 1
  1. 1 Universidad Jaume I, Castellón
Livre:
Towards humanizing workplaces and organizations: enriching theory and practice through multiple approaches
  1. Andrés Salas Vallina (coord.)

Éditorial: Tirant lo Blanch

ISBN: 978-84-1130-450-4

Année de publication: 2022

Pages: 99-118

Type: Chapitre d'ouvrage

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