Comparing the efficiency of performing complex tasks with a tablet and a smartphone

  1. Federico Botella 1
  2. Juan P. Moreno 1
  3. Antonio Peñalver 2
  1. 1 Universidad Miguel Hernández de Elche
    info

    Universidad Miguel Hernández de Elche

    Elche, España

    ROR https://ror.org/01azzms13

  2. 2 Statistics, Mathematics and Informatics Department, Miguel Hernandez University of Elche, Alicante, Spain
Revista:
DYNA: revista de la Facultad de Minas. Universidad Nacional de Colombia. Sede Medellín

ISSN: 0012-7353

Ano de publicación: 2015

Volume: 82

Número: 193

Páxinas: 202-211

Tipo: Artigo

DOI: 10.15446/DYNA.V82N193.53492 DIALNET GOOGLE SCHOLAR lock_openDialnet editor

Outras publicacións en: DYNA: revista de la Facultad de Minas. Universidad Nacional de Colombia. Sede Medellín

Obxectivos de Desenvolvemento Sustentable

Resumo

The number of users who today use a smartphone or a tablet as a tool on a daily basis is increasing. Professionals, in certain environments, are moving towards mobile devices instead of the traditional laptop or desktop computer. From manufacturing to e-health and e-commerce, more and more apps can be used to improve companies’ efficiency and efficacy. Thus, there are apps developed for tablet and smartphone platforms as well as for the traditional desktop version. But how can we define user efficiency with each platform? In this work we present a comparative usability study of one CRM app that is designed for all that three platforms (laptop, smartphone, and tablet). We conducted a study with eight participants in which the efficiency of one mobile app designed for iPad and iPhone was measured. Results of the study demonstrate that users are more efficient with a tablet than with a smartphone for undertaking complex tasks.

Fonte de datos: Dialnet