The influence of emotional intelligence on internships in higher Education
- Ramírez-Hurtado, José M. 1
- González-Zamora, María del Mar 2
- Vazquez-Cano, Esteban 3
- 1 Faculty of Business, Pablo de Olavide University (España)
- 2 Faculty of Tourism and Finance, University of Sevilla (España)
- 3 Universidad Nacional de Educación a Distancia (España)
ISSN: 1130-2496, 1988-2793
Ano de publicación: 2022
Volume: 33
Número: 2
Páxinas: 289-300
Tipo: Artigo
Outras publicacións en: Revista complutense de educación
Resumo
Las prácticas consisten en trabajos temporales que brindan experiencia en tiempo real a los estudiantes. Estas prácticas son especialmente valoradas no solo por los estudiantes, sino también por el profesorado y las empresas. A pesar de la importancia y el crecimiento de los programas de prácticas profesionales en la educación superior, no se ha estudiado suficientemente la influencia de la Inteligencia Emocional (IE) en estos programas. Este estudio pretende abordar esta carencia por medio del análisis de la relación del efecto de la IE con en el periodo de prácticas, la empleabilidad y la satisfacción de los estudiantes. Para este propósito se diseñó un cuestionario que fue enviado de modo online a estudiantes de dos universidades españolas. Para ello, se aplicó un modelo de ecuaciones estructurales a una muestra de 240 estudiantes. Los resultados indican que la IE influye directamente en las prácticas de los estudiantes universitarios. Los resultados también nos permiten afirmar que la IE tiene una influencia indirecta en la mejora de la empleabilidad y en el nivel de satisfacción de los estudiantes con las prácticas. Estos hallazgos pueden ayudar a universidades, profesorado, facultades y a las empresas anfitrionas a mejorar el diseño de los programas de prácticas en la educación superior.
Referencias bibliográficas
- Ayuso, M.V. (2016). La inteligencia emocional en el trabajo. Trabajo Fin de Grado. Facultad de Ciencias Sociales, Jurídicas y de la Comunicación. University of Valladolid, Spain.
- Bayerlein, L., Hora, M.T., Dean, B.A., & Perkiss, S. (2021). Developing skills in higher education for post-pandemic work. Labour and Industry, 31(4), 418-429. doi: 10.1080/10301763.2021.1966292
- Binder, J. F., Baguley, T., Crook, C., & Miller, F. (2015). The academic value of internships: Benefits across disciplines and student backgrounds. Contemporary Educational Psychology, 41, 73-82. https://doi.org/10.1016/j.cedpsych.2014.12.001
- Bolli, T., Caves, K., & Oswald-Egg, M.E. (2021). Valuable Experience: How University Internships Affect Graduates’ Income. Research in Higher Education, 62, 1198–1247. https://doi.org/10.1007/s11162-021-09637-9
- Byrne, B. M. (1994). Structural equation modeling with EQS and EQS/Windows. Sage.
- Chau, P. (1997). Reexamining a model of evaluation information center success using a structural equation modeling approach. Decision Sciences, 28, 309-334.
- Chen, T., Shen, C., & Gosling, M. (2018). Does employability increase with internship satisfaction? Enhanced employability and internship satisfaction in a hospitality program. Journal of Hospitality, Leisure, Sport & Tourism Education, 22, 88-99. doi:10.1016/j.jhlste.2012.02.008
- Clark, S. C., Callister, R., & Wallace, R. (2003). Undergraduate management skills courses and students’ emotional intelligence. Journal of Management Education, 27(1), 3-23. https://doi.org/10.1177/1052562902239246
- D'Abate, C. P., Youndt, M. A., & Wenzel, K. E. (2009). Making the most of an internship: an empirical study of internship satisfaction. Academy of Management Learning & Education, 8(4), 527-541.
- Degravel, D. (2011). Internships and small business: A fruitful union? A conceptual approach. Journal of Management Policy and Practice, 12(2), 27-43.
- Divine, R. L., Linrud, J. K., Miller, R. H., & Wilson, J. H. (2007). Required internship programs in marketing: benefits, challenges and determinants of fit. Marketing Education Review, 17(2), 45-52. https://doi.org/10.1080/10528008.2007.11489003
- Domínguez, D. P. (2018). Propuesta y validación de una escala de evaluación de la inteligencia emocional en contextos educativos. Doctoral Thesis. Universidad Complutense de Madrid, Spain.
- Fang, X., Lee, T. E., & Huang, W. (2004). Critical factors affecting job offers for new MIS graduates. Journal of Information System Education, 15(2), 190-204.
- Ferreras-Garcia, R., Sales-Zaguirre, J., & Serradell-López, E. (2020). Competences in higher education tourism internships. Education + Training, 62(1), 64-80. https://doi.org/10.1108/ET-04-2019-0074
- Finch, D. J., Hamilton, L. K., Baldwin, R., & Zehner, M. (2013). An exploratory study of factors affecting undergraduate employability. Education + Training, 55(7), 681-704. doi:10.1108/ET-07-2012-0077
- Franco, M., Silva, R., & Rodrigues, M. (2019). Partnerships between higher education institutions and firms: The role of students’ curricular internships. Industry and Higher Education, 33(3), 172-185. https://doi.org/10.1177/0950422218819638
- Gault, J., Redington, J., & Schlager, T. (2000). Undergraduate business internships and career success: Are they related? Journal of Marketing Education, 22(1), 45-53. https://doi.org/10.1177/0273475300221006
- Goleman, D. (1995). Inteligencia Emocional. Kairós.
- Goleman, D. (2000). Leadership that gets results. Harvard Business Review, 78(2), 4-17.
- Goleman, D. (2001). Emotional intelligence: issues in paradigm building. In C. Cherniss, & D. Coleman, The Emotionally Intelligent Workplace (pp. 13-26). Jossey-Bass.
- Gupta, P. B., Burns, D. J., & Schiferl, J. S. (2010). An exploration of student satisfaction with internship experiences in marketing. Business Education & Administration, 21(1), 27-37. doi:10.12691/education-5-10-8.
- Hergert, M. (2009). Student Perceptions of the Value of Internships in Business Education. American Journal of Business Education, 2(8), 9-13. https://doi.org/10.19030/ajbe.v2i8.4594
- Keefer, K. V., Parker, J. D. A., & Wood, L. M. (2012). Trait Emotional Intelligence and University Graduation Outcomes: Using Latent Profile Analysis to Identify Students at Risk for Degree Noncompletion. Journal of Psychoeducational Assessment, 30(4), 402-413. https://doi.org/10.1177/0734282912449446
- Lévy, M., J.-P., Martín F. M. T., & Román G. M. V. (2006). Optimización según estructuras de covarianzas. In J.-P. Lévy M. (Dir.), & J. Varela M., Modelización con estructuras de covarianzas en ciencias sociales (pp. 11-30). Netbiblo.
- Liu, Y., Xu, J., & Weitz, B. A. (2011). The Role of Emotional Expression and Mentoring in Internship Learning. Academy of Management Learning & Education, 10(1), 94-110. https://doi.org/10.5465/amle.10.1.zqr94
- Maertz, C. P., Stoeberl, P. A., & Marks, J. (2014). Building successful internships: Lessons from the research for interns, schools, and employers. Career Development International, 19(1), 123-142. https://doi.org/10.1108/CDI-03-2013-0025
- Maura, V. G., & Tirados, R. M. G. (2008). Competencias genéricas y formación profesional: Un análisis desde la docencia universitaria. Revista Iberoamericana de Educación, 47, 185-209.
- Moghaddam, J. M. (2013). Motives/reasons for taking business internships and students’ personality traits. The International Journal of Organizational Innovation, 9(3), 93-105.
- O’Connor, H., & Bodicoat, M. (2015). Exploitation or opportunity? Student perceptions of internships in enhancing employability skills. British Journal of Sociology of Education, 1-12. https://doi.org/10.1080/01425692.2015.1113855
- Pinto, L. H., & Pereira, P. C. (2019). ‘I wish to do an internship (abroad)’: investigating the perceived employability of domestic and international business internships. Higher Education, 78, 443-461. https://doi.org/10.1007/s10734-018-0351-1.
- Repetto Talavera, E., & Pérez-González, J. (2007). Formación en competencias socioemocionales a través de las prácticas en empresas. Revista Europea de Formación Profesional, 40, 92-112.
- Ruhanen, L., Robinson, R., & Breakey, N. (2013). A foreign assignment: Internships and international students. Journal of Hospitality and Tourism Management, 20, 1–4. https://doi.org/10.1016/j.jhtm.2013.05.005
- Salovey, P. & Mayer, J. D. (1990). Emotional intelligence. Imagination, Cognition, and Personality, 9, 185-211.
- Sánchez-Ruiz, M. J., Pérez-González, J. C. & Petrides, K. V. (2010). Trait emotional intelligence profiles of students from different university faculties. Australian Journal of Psychology, 62(1), 51-57. https://doi.org/10.1080/00049530903312907
- Stansbie, P., Nash, R., & Chang, S. (2016). Linking internships and classroom learning: A case study examination of hospitality and tourism management students. Journal of Hospitality, Leisure, Sport & Tourism Education, 19, 19–29. http://dx.doi.org/10.1016/j.jhlste.2016.07.001
- Urquía-Grande, E., & Pérez Estébanez, R. (2020). Bridging the gaps between higher education and the business world: internships in a faculty of economics and business. Education + Training, 63(3), 490-509. https://doi.org/10.1108/ET-01-2018-0017
- Vázquez-Cano, E., M.ª L. Sevillano, & De Pedro. F. (2019). Analysis of educational innovation proposals in the practicum of the degree in pedagogy. Contextos educativos, 23, 5-23. http://doi.org/10.18172/con.3555
- Verney, T. P., Holoviak, S. J., & Winter, A. S. (2009). Enhancing the reliability of internship evaluations. Journal of Applied Business and Economics, 9(1), 22-34.
- Wang, Y.-F., Chiang, M.-H., & Lee, Y.-J. (2014). The relationships amongst the intern anxiety, internship outcomes, and career commitment of hospitality college students. Journal of Hospitality, Leisure, Sport & Tourism Education, 15, 86-93. https://doi.org/10.1016/j.jhlste.2014.06.005
- Yang, H., Cheung, C., & Fang, C. C. (2015). An empirical study of hospitality employability skills: Perceptions of entry-level hotel staff in China. Journal of Hospitality & Tourism Education, 27(4), 161-170. https://doi.org/10.1080/10963758.2015.1089510
- Yang, H., Cheung, C., & Song, H. (2016). Enhancing the learning and employability of hospitality graduates in China. Journal of Hospitality, Leisure, Sport & Tourism Education, 19, 85-96. https://doi.org/10.1016/j.jhlste.2016.08.004
- Zhang, X. (2012). Discussion on international internship and intercultural competence from a perspective of higher educational internationalization: A case study of the program Work and Travel USA. Cross-Cultural Communication, 8, 62-66. http://dx.doi.org/10.3968/j.ccc.1923670020120805.934