Metodologías Sugeridas de Evaluación y Selección de Software de Arquitectura Empresarial para la Digitalización del Conocimiento

  1. Moscoso-Zea, Oswaldo 1
  2. Lujan-Mora, Sergio 2
  1. 1 Universidad Tecnológica Equinoccial, Quito - Ecuador
  2. 2 Universidad Alicante, Alicante - Spain
Journal:
Enfoque UTE: Facultad de Ciencias de la Ingeniería e Industrias - Universidad UTE

Year of publication: 2017

Volume: 8

Issue: 1

Pages: 315-328

Type: Article

DOI: 10.29019/ENFOQUEUTE.V8N1.144 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

Sustainable development goals

Abstract

Knowledge Management (KM) is a practice that allows the creation, use, distribution and transfer of knowledge in organizations. Different KM frameworks exist that include business intelligence or enterprise architecture (EA) components for the implementation of KM in organizations. EA tools are used to digitize, relate and visualize the following dimensions of knowledge: organizational structure, business processes, applications and technology. The objective of this paper is to assess the role of EA as a key component in KM and to suggest software evaluation methodologies that can be adapted for the field of EA. For this, an investigation was realized to identify the existing software evaluation methodologies in the market and to filter those that can be adapted for the field of EA. The methodology used for the research was qualitative and exploratory using a case study performed in an international logistic service provider. The case study describes the process done for the selection of the evaluation methodology. Furthermore, it describes the steps for knowledge digitization.

Bibliographic References

  • Ackermann, F., & Eden, C. (2011). Strategic Management of Stakeholders: Theory and Practice. Long Range Planning, 44(3), 179–196. http://doi.org/10.1016/j.lrp.2010.08.001
  • Alavi, M., & Leidner, D. E. (2001). Knowledge Management and Knowledge Management Systems. MIS Quarterly, 25(1), 107–136.
  • Bricknal, R., Darrell, G., Nilsson, H., & Pessi, K. (2011). Enterprise Architecture: Critical Factors affecting modelling and management. Retrieved from http://pdf.aminer.org/000/245/735/enterprise_architecting_critical_problems.pdf
  • Campbell, H. M. (2006). The role of organizational knowledge management strategies in the quest for business intelligence. 2006 IEEE International Engineering Management Conference, 231–236.
  • Comella-Dorda, S., John, D., Lewis, G., Edwin, M., Patricia, O., & Erin, H. (2004). A Process for COTS Software. CMU/SEI-2003-017, (July), 17.
  • Curado, C. (2006). The knowledge-based view of the firm. Instituto Superior de Economia E Gestao, (1959), 18.
  • De Vries, M., & van Rensburg, A. (2008). Enterprise Architecture - New business value perspectives. Southafrican Journal of Industrial Engeneering, 19, 1–16.
  • Edwards, J. (2011). A Process View of Knowledge Management : It Ain’t what you do , it’s the way that you do it. Journal of Knowledge Management, 9(4), 297–306.
  • Forrester Research. (2015). Forrester Wave: Enterprise Architecture Management Suites. Retrieved November 30, 2015, from https://www.forrester.com/report/The+Forrester+Wave+Enterprise+Architecture+Management+Suites+Q3+2015/-/E-RES115345
  • Gartner Inc. (2013). Gartner IT Glossary. Retrieved March 18, 2013, from http://www.gartner.com/it-glossary/enterprise-architecture-ea/
  • Gartner Inc. (2016). Gartner 2016 Magic Quadrant for Enterprise Architecture Tools. Retrieved August 20, 2016, from http://www.mega.com/en/resource/gartner-2016-magic-quadrant-enterprise-architecture-tools
  • Iacob, M.-E., Jonkers, H., Quartel, D., Franken, H., & van den Berg, H. (2013). Delivering Enterprise Architecture with TOGAF and Archimate. (BIZZdesign BV, Ed.). Enschede NL.
  • Ivanov, K. (2009). 10 Definitions of Enterprise Architecture. Retrieved October 6, 2012, from http://www.ariscommunity.com/users/koiv/2009-08-20-10-definitions-enterprise-architecture-which-corresponds-yours
  • Jadhav, A. S., & Sonar, R. M. (2009). Evaluating and selecting software packages: A review. Information and Software Technology, 51(3), 555–563. http://doi.org/10.1016/j.infsof.2008.09.003
  • Johnson, P., Lagerstrom, R., Narman, P., & Simonsson, M. (2007). Enterprise architecture analysis with extended influence diagrams. Information Systems Frontiers, 9(2), 163–180.
  • Karemente, K., Aduwo, J. R., Mugejjera, E., & Lubega, J. (2009). Knowledge Management Frameworks. Strengthening the Role of ICT in Development, 35–57.
  • Knoll, R., & Schulz, C. (2013). Enterprise Architecture Tool Survey 2013. Wiesbaden. Retrieved from http://www.syracom.de/
  • Kontio, J., Chen, S., & Limperos, K. (1995). A cots selection method and experiences of its use. In Proceedings of the 20th Software Engineering Workshop (pp. 486–489).
  • Lankhorst, M. (2009). Enterprise Architecture at Work Modelling Communication and Analysis (2nd ed.). Berlin Heidelberg: Springer-Verlag.
  • Matthes, D. (2011). Enterprise Architecture Kompendium. Springer-Verlag.
  • Matthes, F., Buckl, S., Leitel, J., & Schweda, C. M. (2008). Enterprise Architecture Management Tool Survey 2008.
  • Morera, D. (2002). COTS Evaluation Using Desmet Methodology {&} Analytic Hierarchy Process (AHP). In M. Oivo & S. Komi-Sirviö (Eds.), 4th International Conference, PROFES 2002 Rovaniemi, Finland, December 9--11 (pp. 485–493). Berlin, Heidelberg: Springer Berlin Heidelberg.
  • Moscoso-Zea, O., Luján-Mora, S., Schweimanns, N., & Esquetini, C. (2016). Knowledge Management Framework using Enterprise Architecture and Business Intelligence. 18th International Conference on Enterprise Information Systems (ICEIS), 244–249.
  • Narman, P., Johnson, P., & Nordstrom, L. (2007). Enterprise architecture: A framework supporting system quality analysis. In 11th IEEE Enterprise Distributed Object Computing Conference 130–141
  • Proper, H., & Lankhorst, M. (2014). Towards essential sensemaking. Enterprise Modelling and Information Systems Architectures, 9(1), 5–21.
  • Rowley, J. (2000). From learning organisation to knowledge entrepreneur. Journal of Knowledge Management, 4(1), 7–15.
  • Schekkerman, J. (2011). Enterprise Architecture Tool Selection Guide. Institute for Enterprise Architecture Developments.
  • The Open Group. (2011). TOGAF ® Version 9.1. Retrieved from http://goo.gl/djuv15
  • Tucker, R., & Debrosse, D. (2003). Enterprise Architecture Roadmap for Modernization. Enterprise Modernization Issue, 7(2).
  • Wernerfelt, B. (1984). A Resource-based View of the Firm. Strategic Management Journal, 5, 171–180.
Data source: Dialnet