Critical factors and results of quality management: An empirical study
ISSN: 1478-3363
Année de publication: 2003
Volumen: 14
Número: 1
Pages: 91-118
Type: Révision
ISSN: 1478-3363
Année de publication: 2003
Volumen: 14
Número: 1
Pages: 91-118
Type: Révision