TQM, managerial factors and performance in the Spanish hotel industry

  1. Claver-Cortés, E.
  2. Pereira-Moliner, J.
  3. Tarí, J.J.
  4. Molina-Azorín, J.F.
Journal:
Industrial Management and Data Systems

ISSN: 0263-5577

Year of publication: 2008

Volume: 108

Issue: 2

Pages: 228-244

Type: Article

DOI: 10.1108/02635570810847590 GOOGLE SCHOLAR