Quality management and performance in the hotel industry: A literature review

  1. Tarí, J.J.
  2. Molina-Azorín, J.F.
  3. Pereira-Moliner, J.
  4. López-Gamero, M.D.
  5. Pertusa-Ortega, E.M.
Book:
Action-Based Quality Management: Strategy and Tools for Continuous Improvement

ISBN: 9783319064529

Year of publication: 2014

Pages: 1-12

Type: Book chapter

DOI: 10.1007/978-3-319-06453-6_1 GOOGLE SCHOLAR

Sustainable development goals

Data source: Scopus