Las sociologías del tiempo y las Tecnologías Avanzadas al servicio de la comunicación de los Pacientes UCI.Diseño, desarrollo y validación de un Sistema Interactivo de Comunicación para el entorno hospitalario

Abstract

Introduction: The admission in the ICU makes the contact between the patient and his/her family exceptionally difficult. Patient isolation causes repercussions in family environment and has also influence on the relationship with medical staff. The increase of anxiety level produced within the ICU structure generates a complex situation in which the three main actors of this environment (medical care staff- patient- family) have to manage. Recently, very significant thought has emerged with regard to hospital management policies of ICU-patient-family that has enabled to introduce important changes in the approach of hospital management of intensive cares. However, the concern about how the implementation of these changes can be carried out still remains and the lack of feasible solutions in order to promote this change is denounced repeatedly. Method: The MELIADE project is inspired in the context described previously and, using the Grounded Theory methodologies, conducts a deep qualitative analysis of it. Results the report tries to figure out new sociological variables with influence in the complex process of communication among the parts and, taking them into account, and providing the innovation of an essentially sociological approach, the design, development and validation of a System for the improvement of Communication of ICU-family-patient based on ICTs. Results: The first part of the study, in which the system requirements and functionalities have been defined according to the results of the first stage and the first version of the control and communication software for families developed has concluded and its outcomes presented in this paper.