Comunicación silenciosaestudio comparativo internacional de envases de juguetes

  1. Victoria Tur-Viñes
  2. Irene Ramos-Soler
  3. María Costa Ferrer
Journal:
Questiones publicitarias: revista internacional de comunicación y publicidad

ISSN: 1133-6870 1988-8732

Year of publication: 2014

Issue: 19

Pages: 35-50

Type: Article

DOI: 10.5565/REV/QP.24 DIALNET GOOGLE SCHOLAR lock_openOpen access editor

More publications in: Questiones publicitarias: revista internacional de comunicación y publicidad

Sustainable development goals

Abstract

Packaging has been considered by Marketing experts as a silent sales agent. Specially, for those toys without advertising support, packaging represents the key element to communicate with the end consumer. After revising all published articles about this matter, we found three dimensions to be considered: formal, functional, and communicational, all them aggregating a number of 24 different considerations. The questions we have formulated are as follows: Which are the formal aspects we can consistently find in the Toy industry packaging? Which are the utilities found in those Toy packaging? Is there a particular treatment of packaging depending on the Toy category? Can we find packaging peculiarities considering the origin of the manufacturer? We have investigated 301 different packaging coming from 82 different manufacturers (70% of those manufacturers were not spanish manufacturers) and we have made a deep analysis considering both, structure and characteristics. We conclude that formally, packaging is quite similar and conventional but they have some very special products inside and this is not what this should be. Under the point of view of functionality, packaging are good enough to cover, protect, transport and warehouse the products, but they do not take advantage of the potential communication and emotional influence on the end consumer. We conclude that the strategic treatment of packaging inside Toy industry is something that could be improved.

Bibliographic References

  • AZAD, N. and HAMDAVIPOUR, L. (2012): “A study on effects of packaging characteristics on consumer's purchasing confidence”, in Management Science Letters, vol. 2, pp. 397–402.
  • BECH-LARSEN, T. (1996): Danish Consumers’ attitudes to the functional and environmental characteristics of food packaging. Ahrus (Denmark), Centre for Market Surveillance Research and Strategy for the food sector.
  • CAPSULE (2009): Claves del Diseño: Packaging 01. Barcelona, Gustavo Gili.
  • CERVERA FANTONI, A. (2003): Envase y embalaje (La venta silenciosa). Madrid, Esic Editorial.
  • COLET RUZ, J. (2013): La concepción de la identidad visual de los envases. Una aproximación a la función publicitaria del packaging. Tesis doctoral. Barcelona: UAB.
  • CURRI, T.B., PALMIERI T.L., AOKI T.H. et al. (2003): “Playing with Fire: Images of Fire on Toy Packaging”, in Journal of Burn Care & Rehabilitation, vol. 24, issue 3, pp. 163-165.
  • DEVISMES, Ph. (1994): Packaging: Manual de uso. Barcelona, Marcombo.
  • ESTIRI, M. et al. (2010): “Food products consumer behaviors: the role of packaging elements”, in Journal of applied sciences, vol. 10, Issue 7, pp. 535-543.
  • GARROFÉ, J. M. (2005): “El packaging promocional”, en Mk. Marketing+ Venta, nº 207, pp.28-34.
  • GARROFÉ, J. M. (2010): Structural packaging: workbook. 6ª edición, Barcelona, Index Book.
  • GIMÉNEZ, D. (2007): Si hablamos de diseño estamos hablando de Packaging. Barcelona, Index Books.
  • HU, G. and YUAN, E. (2007): “Representation skill in child toy packaging design”, in Packaging Engineering, Issue 3, pp. 308-312.
  • HABERMAS, J. (1984): The Theory of Communicative Action, Vol. 1. Boston: Beacon Press.
  • PILDITCH, J. (1961): El vendedor silencioso. Barcelona: Oikos-Tau.
  • SALÉN, H. (1994): Los secretos del merchandising activo ó como ser el número 1 en el punto de venta. Madrid, Díaz de Santos.
  • Sara, R. (1990): "Packaging as a retail marketing tool", en International Journal of Physical Distribution and Logistic Management, issue 8, pp. 29-30.
  • SERRANO TIERZ, A. y FERNÁNDEZ SORA, A. (2005): “El lenguaje de los envases: estrategias de venta y comunicación”, en http://www.ingegraf.es/mesas/COMUNICACIONES%20ACEPTADAS/S4.pdf (consultado: 4/5/2012].
  • SORRIBAS MORALES, C. (2007): “Packaging y Mk con causa: ¿Estamos comunicando de manera adecuada?”, en Pensar la Publicidad. Revista Internacional de Investigaciones Publicitarias, nº 1, pp. 131-147.
  • STALMAN, A. (2005): “Packaging, algo más que estética”, en MK. Marketing + Ventas, nº 199, pp. 40-41.
  • TUR-VIÑES, V. y RAMOS- SOLER, I. (2008): Marketing y niños. Madrid, Esic.
  • UNDERWOOD, R. L., & OZANNE, J. L. (1998): “Is your package an effective communicator? A normative framework for increasing the communicative competence of packaging”, in Journal of Marketing Communications, vol. 4, issue 4, pp. 207-220.
  • VIDALES, M. D. (2003): El mundo del envase. Manual para el diseño y producción de envases y embalajes. Barcelona: Gustavo Gili.
  • VISSER, E. (2009): Packaging design: a cultural design. Barcelona, Index Books.
  • WANG, R. W. and MU-CHIEN, Ch. (2011): “The Comprehension Modes of Visual Elements: How People Know About the Contents by Product Packaging”, in International Journal of Business Research and Management (IJBRM), vol. 1, Issue 1.
  • WILKEY W. et al. (2008): “Parents' views of the benefits claimed in educational toy advertising”, in Proceedings of the 7th international conference on Interaction design and children (IDC '08). ACM, New York, USA, pp. 165- 168. Disponible en http://doi.acm.org/10.1145/1463689.1463747 (consultado 27/5/2013).
  • YUAN, E. and LI H. (2005): “Market orientation of the characteristic toys' packaging design journal information”, in Packaging Engineering, issue 3, pp. 213-217.