El uso de Twitter en las marcas de moda. Marcas de lujo frente a marcas low-cost
- Irene García Medina
- Susana Miquel-Segarra
- Marián Navarro-Beltrá
ISSN: 0719-3661
Año de publicación: 2018
Número: 42
Páginas: 55-70
Tipo: Artículo
Otras publicaciones en: Cuadernos.Info
Resumen
In this paper, we made a comparative analysis about the dialogical capacity of luxury fashion brands and low-cost brands in the social network Twitter. For this, we used a quantitative methodology and conducted a content analysis of 1,135 tweets published by H&M, Zara, Ralph Lauren and Hugo Boss. We observed that there is no consensus among brands to address their audiences, and while low-cost brands make the greatest effort to maintain a dialogue, luxury brands receive more interactions.
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